Shipping policy
Shipping Policy
Effective Date: 6/15/2024
Thank you for shopping at Sneaker Zone Shop. This Shipping Policy outlines our shipping procedures, timelines, and related information for orders placed through our website [www.sneakerzoneshop.com].
1. Processing Time
Orders are typically processed and shipped within 5-10 business days of payment confirmation, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer.
2. Shipping Methods and Rates
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-10 business days.
- Expedited Shipping: Estimated delivery within 5-7 business days.
Shipping rates and options will be displayed during checkout based on your location and the weight of your order.
3. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number on our website or directly on the carrier's website.
4. International Shipping
At this time, Sneaker Zone Shop only ships within [list countries or regions]. International orders may be subject to customs duties, taxes, and fees levied by the destination country. The recipient of an international shipment is responsible for any additional charges imposed by customs.
5. Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or regulatory limitations. These restrictions will be noted on the product page if applicable.
6. Shipping Delays
While we make every effort to ensure timely delivery of your orders, Sneaker Zone Shop is not responsible for delays caused by factors beyond our control, such as weather, natural disasters, or carrier delays.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately at viery.madeus@yahoo.com. We will work with the carrier to initiate an investigation and assist you in resolving the issue.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at viery.madeus@yahoo.com.
9. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting to our website.